Major Computer Problem :( …please Help?
get this error message when I startup my computer…?
Press F1 to run setup
Press ESC for BBS POPUP menu
Checking NVRAM…
Initializing USB Controllers…Done.
256 MB OK
USB Device(s): 4 Storage Devices
Auto Detecting First Channel Device 0… IDE Hard Disk
Auto Detecting Third Channel Device 0… ATAPI CD-ROM
Auto Detecting Third Channel Device 1… ATAPI CD-ROM
First Channel Device 0: ST3200822AS 3.01
Ultra DMA Mode-S, S.M.A.R.T. Capable and Status OK
Third Channel Device 0: HL-DT-STDVDRW Capable and
Status OK
Ultra DMA Mode-2
Auto-detecting USB Mas Storage Devices..
Device #01: Generic USB SD Reader
Device #01: Generic USB CF Reader
Device #01: Generic USB SM Reader
Device #01: Generic USB MS Reader
00 USB Mass Storage devices found and configures
A: Drive Error
Press for setup, to continue
So I press F2 and the computer tries to do something but then I get a blue screen, so I turn my computer off with the power button and the next time after I hit F2 I hit F8 for advanced startup options and select start my computer normaly and then I can get on.
Also, when I start my computer, I get this anoying thing that pop-ups and says a key component wtk kernel is missing. The computer is also extremely sluggish and randomly shuts down. The time and date is also wrong and sometimes the screen randomly doesn’t turn on for a period of time, so I replaced the Cr2032 battery because I though there was something wrong with the BIOS, which I got a message before saying there was. I also put the BIOS settings back to the Default settings (and saved them) but it didn’t do anything.
Also, I orderd this virus protection from Verizon but it won’t download because theres an IE error. Speaking of which, I keep getting these certificate errors for almost every page I go on online. I also download hiijack this heres my log file if it helps…
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:41:29 PM, on 2/8/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Viewpoint\Common\ViewpointService.…
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\ALCWZRD.EXE
C:\WINDOWS\ALCMTR.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\AIM6\aim6.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 – HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 – HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 – HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&lo cale=EN_US&c=Q404&bd=pavilion&pf=desktop
R1 – HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 – HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 – HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://office.microsoft.com/search/redir.aspx?assetid=H A010936921033&CTT=1&Origin=EC01023000103… kD5H0&pid=CL100626971033&respos=2&rt=2
O2 – BHO: Adobe PDF Reader Link Helper – {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} – C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper…
O3 – Toolbar: HP view – {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} – c:\Program Files\HP\Digital Imaging\bin\HPDTLK02.dll
O3 – Toolbar: Easy-WebPrint – {327C2873-E90D-4c37-AA9D-10AC9BABA46C} – C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O4 – HKLM\..\Run: [TkBellExe] “C:\Program Files\Common Files\Real\Update_OB\realsched.exe” -osboot
O4 – HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 – HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 – HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 – HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 – HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 – HKLM\..\Run: [Adobe Reader Speed Launcher] “C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe”
O4 – HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe “C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400… Main
O4 – HKLM\..\Run: [Windows Defender] “C:\Program Files\Windows Defender\MSASCui.exe” -hide
O4 – HKLM\..\Run: [QuickTime Task] “C:\Program Files\QuickTime\QTTask.exe” -atboottime
O4 – HKLM\..\Run: [iTunesHelper] “C:\Program Files\iTunes\iTunesHelper.exe”
O4 – HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 – HKCU\..\Run: [Aim6] “C:\Program Files\AIM6\aim6.exe” /d locale=en-US ee://aol/imApp
O4 – HKCU\..\Run: [MSMSGS] “C:\Program Files\Messenger\msmsgs.exe” /background
O4 – HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User ‘LOCAL SERVICE’)
O4 – HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User ‘NETWORK SERVICE’)
O4 – HKUS\S-1-5-21-1700785753-3975447381-3133… Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User ‘Bonnie’)
O4 – HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User ‘SYSTEM’)
O4 – HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User ‘Default user’)
O8 – Extra context menu item: E&xport to Microsoft Excel – res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCE…
O9 – Extra button: (no name) – {08B0E5C0-4FCB-11CF-AAA5-00401C608501} – C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.…
O9 – Extra ‘Tools’ menuitem: Sun Java Console – {08B0E5C0-4FCB-11CF-AAA5-00401C608501} – C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.…
O9 – Extra button: Research – {92780B25-18CC-41C8-B9BE-3C9C571A8263} – C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.D…
O9 – Extra button: (no name) – {e2e2dd38-d088-4134-82b7-f2ba38496583} – C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 – Extra ‘Tools’ menuitem: @xpsp3res.dll,-20001 – {e2e2dd38-d088-4134-82b7-f2ba38496583} – C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 – Extra button: Messenger – {FB5F1910-F110-11d2-BB9E-00C04F795683} – C:\Program Files\Messenger\msmsgs.exe
O9 – Extra ‘Tools’ menuitem: Windows Messenger – {FB5F1910-F110-11d2-BB9E-00C04F795683} – C:\Program Files\Messenger\msmsgs.exe
O16 – DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) – http://security.symantec.com/sscv6/SharedContent/vc/bin /AvSniff.cab
O16 – DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) – http://security.symantec.com/sscv6/SharedContent/common /bin/cabsa.cab
O16 – DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) – http://atv.disney.go.com/global/download/otoy/OTOYAX29b .cab
O16 – DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) – http://acs.pandasoftware.com/activescan/as5free/asinst. cab
O16 – DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) – http://driveragent.com/files/driveragent.cab
O23 – Service: Ad-Aware 2007 Service (aawservice) – Lavasoft – C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 – Service: Apple Mobile Device – Apple, Inc. – C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 – Service: Ati HotKey Poller – ATI Technologies Inc. – C:\WINDOWS\system32\Ati2evxx.exe
O23 – Service: AVG7 Alert Manager Server (Avg7Alrt) – GRISOFT, s.r.o. – C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 – Service: AVG7 Update Service (Avg7UpdSvc) – GRISOFT, s.r.o. – C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 – Service: iPod Service – Apple Inc. – C:\Program Files\iPod\bin\iPodService.exe
O23 – Service: Viewpoint Manager Service – Viewpoint Corporation – C:\Program Files\Viewpoint\Common\ViewpointService.…
–
End of file – 7016 bytes
Oh yeah one more thing… I tried to do a system recovery because my computer is inpossible and I don’t have that many files on it and I don’t mind formatting the drive, but then I got this message:
STOP: c0000218 {Registry File Failure}
The REgistry cannot load the hive (file):
\SystemRoot\Ststem32\config\SECURITY
or its log or alternate
It is corrupt, absent, or not writable
So, I am totally stuck, I just want a working computer. Someone please help me… All these problems just recently started. Its always been kinda sluggish though. Please help…
You have a serious Worm in your PC. If you have your recovery CD that would probably work better. You do need to recover it, for sure
If you do have the recovery CD … put it in your drive and do a restart. The CD will boot up to start a clean recovery when it restarts. Follow the directions. I always recommend recovery CD’s for this reason. They can be purchased from the PC manufacturer for less than 20 bucks. Well worth it.
You should call technical support for your product. They will be able to help you better.
sounds like ur c drive is bad so need to reinstall the windows on it.
You didn’t give an identification of what you did that might have caused this. I hope you did not use one of those registry cleaning software that you can get free from the internet. My brother used this to clean his registry from possible faults. He forgot to back up the registry. The next time he restarted his computer it was complete screwed up, with many corrupt programs. Take it to a PC repair shop.
You need “deep clean” your hard drive and uninstall your operating system.
Reinstall the Hard Drive. Your computer is fudged.